*Please note all shipping fees incurred when sending the order out are non-refundable and all returns are done at the customer's expense. Refused shipments and shipments not picked up at shipping depots are considered returns and are subject to return shipping charges.

Merla Baby ships our your order with UPS, Canada Post, and GTA local delivery. Deliveries are made Monday to Friday, and typically our shipping partners do not deliver on the weekends. 

All in-stock items are shipped within 4-6 business days (Monday - Friday), due to higher-than-normal order volumes during sales shipping times may increase, and you will be notified of any delay. Currently, orders are only shipped within Canada in the areas indicated by our shipping partners. If there is an issue with delivery times or availability, Merla Baby will contact you by phone or via email within 72 hours to discuss the shipping and delivery options. You will be emailed a tracking notification email once your order has shipped.

Please note that not all orders are shipped together. We strive to fill each online order in a timely manner and in order to do so some orders are shipped from multiple locations.

Our shipping partners will attempt to deliver orders once. A delivery notification will be sent to your phone prior to order delivery.

FREE SHIPPING* on orders over $65 (before tax) or more in the Great Toronto Area*

Merla Baby offers free shipping for all online orders over $65 (before taxes) in the GTA. Orders that qualify for Free Shipping will be sent through our local delivering partner.

"Free Shipping" offer excludes but not limited to oversized items such as; bathtubs, indoor slide sets, playmats, etc. Free Shipping discount not applicable with oversized products. Some conditions apply. 

*The biggest parcel size that is applicable to Free Shipping is 12*12*12 inch and weighted under 15lbs. 

 

*The Great Toronto Area that we provide for local delivery include the following postal codes:

Markham:

L3P, L3R, L3S, L6B, L6C, L6E, L6G 

Richmond Hill:

L3T, L4B, L4C, L4E, L4S

Scarborough:

M1B, M1C, M1E, M1G, M1H, M1J, M1K, M1L, M1M, M1N, M1P, M1R, M1S, M1T, M1V, M1W, M1X, M4A, M4B, M4C, M4E

North York:

M1L, M1R, M2H, M2J, M2K, M2L, M2M, M2N, M2P, M2R, M3A, M3B, M3C, M3H, M3J, M3K, M3L, M3M, M3N, M4A, M4B, M4G, M4N, M4P, M4R, M5M, M5N, M6A, M6B, M6E, M6L, M6M, M9L, M9M, M9N

Aurora:

L4G, L4E

Vaughan:

L6A

Thornhill:

L3T, L4J

Toronto:

M3H, M3M, M4B, M4C, M4E, M4G, M4H, M4J, M4K, M4L, M4M, M4N, M4P, M4R, M4S, M4T, M4V, M4W, M4X, M4Y, M5A, M5B, M5C, M5E, M5G, M5H, M5J, M5K, M5L, M5M, M5N, M5P, M5R, M5S, M5T, M5V, M5W, M5X, M6A, M6B, M6C, M6E, M6G, M6H, M6J, M6K, M6L, M6M, M6N, M6P, M6R, M6S, M7A, M7Y, M9L, M9M, M9N, M9P, M9W

Etobicoke:

M8V, M8W, M8X, M8Y, M8Z, M9A, M9B, M9C, M9P, M9R, M9V, M9W

Newmarket:

L3X, L3Y

Mississauga:

L4T, L4V, L4W, L4X, L4Y, L4Z, L5A, L5B, L5C, L5E, L5G, L5H, L5J, L5K, L5L, L5M, L5N, L5P, L5R, L5S, L5T, L5V, L5W

Oakville:

L6H, L6J, L6K, L6L, L6M

Pickering:

L1V, L1W, L1X

Ajax:

L1S, L1T, L1Z

Whitby:

L1N, L1P, L1R

Milton:

L9T

Waterloo:

N2J, N2K, N2L, N2T, N2V

Guelph:

N1C, N1E, N1G, N1H, N1K, N1L

Kitchener:

N2A, N2B, N2C, N2E, N2G, N2H, N2K, N2M, N2N 

Hamilton:

L8E, L8K, L8L, L8M, L8N, L8P, L8R, L8S, L8T, L8V, L9A, L9B, L9C, L9H 

Burlington:

L7L, L7M, L7N, L7P, L7R, L7S, L7T

FREE SHIPPING* on orders over $129 (before tax) or more across Canada

Merla Baby offers free shipping for all online orders over $129 (before taxes) across Canada. Orders that qualify for Free Shipping will be sent through UPS or Canada Post.

"Free Shipping" offer excludes but not limited to oversized items such as; bathtubs, indoor slide sets, playmats, etc. Free Shipping discount not applicable with oversized products. Some conditions apply. 

*The biggest parcel size that is applicable to Free Shipping is 12*12*12 inch and weighted under 15lbs. 

 

Some areas of the country are excluded from our Free Shipping policy. However, for orders over $129, Merla Baby offers discounted shipping prices on your orders.

Shipping charges are based on our shipping partner's locations. If your location is outside of their shipping areas there may be additional shipping charges that were not calculated with your initial order. We will do our best to find a shipping rate that will reduce your cost on shipping. We apologize for any inconvenience that this may cause, thank you for your understanding.